Nov 8, 2018 - However, after upgrading to the latest iOS 12 or iOS 11, some users are faced with Apps can't download from App Store, Apps won't install. Then try your download again. Get more help with connection problems on Android devices. Step 2: Clear the cache & data of the Play Store. This gives the app a fresh start and can help fix issues. Open your device's Settings app. Tap Apps & notifications See all apps. Scroll down and tap Google Play Store. Tap Storage Clear Cache.

Try resetting the App Store:

Close the App Store completely from the app switcher window by double clicking the Home button and swiping up the App Store preview pane until it disappears from the screen.

Then sign out of the iTunes Store in Settings.

Then restart the device.

Then sign back into the iTunes Store and try downloading again.

Also check Settings > General > Restrictions > and make sure that the iTunes Store, Installing Apps, Deleting Apps, and In-App Purchases are all under the Allow section.

Windows 8 App Store Won't Download Apps

If that does not help contact Apple ID Support:

Windows 10 App Store Won't Download Apps

Mar 5, 2017 8:16 AM